Last Updated: 24 September 2026
Nest & Rest LLC (“Nest & Rest”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, make an enquiry, book a property, stay in one of our homes, communicate with our team, or engage with our property management services.
This Privacy Policy explains how Nest & Rest collects, uses, stores, shares, and protects personal information when you use nestnrest.co and related digital services.
Nest & Rest operates in the UAE and provides holiday home, short-term rental, property management, guest support, landlord services, and related accommodation services.
By using our website or voluntarily providing your personal information, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Nest & Rest LLC is a Dubai-based holiday home and property management company serving property owners, landlords, guests, brokers, investors, and other customers.
Our services may include:
Holiday home and short-term rental management
Property management services
Property listing and marketing
Guest booking and support
Property owner and landlord services
Property valuation and revenue estimation enquiries
Guest communication and accommodation support
Property maintenance and operational coordination
Booking and stay-related services
Related digital and customer-support services
Contact Information
Nest & Rest LLC
Office 117, Building 2020, Sheikh Zayed Road, Dubai, UAE
Email: info@nestnrest.co
Phone: +971 4 267 7553
Website: nestnrest.co
2. Information We Collect
We may collect personal information when you interact with our website, submit a form, request information, make a booking, communicate with us, or use our services.
The information we collect may include:
A. Information You Provide Directly
Depending on how you interact with Nest & Rest, this may include:
Full name
Email address
Phone number
Country or nationality
Property location
Property type
Number of bedrooms
Property size
Furnishing status
Property ownership or management information
Booking and accommodation details
Enquiry details
Communication preferences
Information contained in messages or enquiries you send to us
Any other information you voluntarily provide
For property owners and landlords, we may also collect information required to evaluate and manage a property or establish a management relationship.
B. Booking and Guest Information
When you book or stay at a property managed or marketed by Nest & Rest, we may process information necessary to facilitate your reservation and provide accommodation services.
This may include:
Guest name
Contact details
Booking dates
Number of guests
Property or accommodation details
Check-in and check-out information
Special requests
Communication relating to your stay
Information required for applicable regulatory or operational requirements
Where a booking is made through an external booking platform, such as Airbnb or another third-party booking provider, that platform may independently collect and process personal information under its own privacy policy.
C. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, depending on the technologies implemented on the website.
This may include:
IP address
Browser type
Device type
Operating system
Pages visited
Website interaction data
Approximate location derived from technical information
Referral source
Date and time of visits
Website performance and diagnostic information
This information may be used to maintain website security, understand website usage, improve performance, and improve our services.
3. How We Use Your Personal Information
Nest & Rest may use personal information for legitimate business, service, operational, legal, and customer-support purposes.
These purposes may include:
Responding to enquiries
Providing property management information
Evaluating property-management opportunities
Providing property valuation or revenue estimates
Processing bookings and reservations
Managing guest stays
Providing customer and guest support
Communicating regarding bookings, properties, enquiries, or services
Managing landlord relationships
Coordinating property maintenance and operational services
Improving our website and digital services
Understanding website usage and customer behaviour
Improving marketing and advertising activities
Sending relevant communications where permitted
Preventing fraud, misuse, or security incidents
Maintaining website and information-security measures
Meeting applicable legal, regulatory, accounting, or compliance obligations
Establishing, exercising, or defending legal rights
Protecting the rights, property, safety, and security of Nest & Rest, our customers, guests, property owners, and service providers
We do not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
4. Property Owner and Landlord Information
If you contact Nest & Rest as a property owner, landlord, investor, developer, or property representative, we may process information relating to you and your property.
This information may be used to:
Review your property
Assess its suitability for our services
Prepare property or revenue assessments
Contact you regarding management opportunities
Prepare proposals or agreements
Coordinate property onboarding
Manage an ongoing property-management relationship
Provide owner communications and reporting
Coordinate maintenance and operational requirements
Meet applicable legal and regulatory obligations
Where required, additional property, ownership, identification, or documentation information may be requested as part of the onboarding or management process.
5. Guest and Booking Information
If you book or stay in a Nest & Rest property, we may use your information to provide the accommodation and related services you request.
This may include:
Confirming and managing your reservation
Communicating before, during, and after your stay
Providing check-in and check-out information
Responding to service requests
Coordinating maintenance or support
Managing property access and operational requirements
Handling payments or payment-related administration through applicable providers
Complying with applicable legal and regulatory requirements
Addressing complaints, disputes, or service issues
We may also communicate with you regarding your booking or stay where reasonably necessary to provide the requested service.
6. Cookies and Similar Technologies
Nest & Rest may use cookies and similar technologies to help operate, secure, analyse, and improve our website.
Cookies may be used for purposes such as:
Website functionality
Session management
Website security
Analytics
Performance measurement
Understanding how visitors use our website
Improving user experience
Marketing or advertising measurement, where applicable
The specific cookies and technologies used may change as our website, analytics, advertising, and technology providers change.
You can generally control cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of parts of the website.
Where legally required, we may obtain consent for certain categories of cookies or similar technologies.
7. Analytics and Marketing
Nest & Rest may use analytics and marketing technologies to understand website performance, measure campaigns, improve customer acquisition, and understand how visitors interact with our website.
Depending on the technologies implemented, these may include services provided by third-party analytics, advertising, social-media, or marketing platforms.
Such platforms may process information according to their own privacy policies and terms.
We may use information obtained through these technologies to:
Measure advertising performance
Understand website traffic
Improve landing pages and website experiences
Evaluate marketing campaigns
Understand general audience behaviour
Improve our services and communications
Where required by applicable law, appropriate consent mechanisms may be used.
8. How We Share Personal Information
Nest & Rest does not sell your personal information as a standalone commercial product.
We may share personal information where reasonably necessary to operate our business, provide requested services, process bookings, comply with legal obligations, or protect our legitimate interests.
Depending on the circumstances, information may be shared with:
Service Providers
Third-party providers that support our operations, such as:
Website and hosting providers
CRM and customer-management systems
Booking and reservation platforms
Payment service providers
Communication providers
Email and messaging platforms
Analytics and advertising providers
IT and cybersecurity providers
Property maintenance and operational service providers
Booking Platforms
If you choose to book through a third-party platform, relevant information may be processed by that platform in accordance with its own privacy policy.
Property Owners and Operational Partners
Where necessary to facilitate a booking, property management service, maintenance request, or other service, relevant information may be shared with authorised parties involved in delivering that service.
Government and Regulatory Authorities
We may disclose information where required or permitted by applicable UAE law, regulation, court order, government request, or other lawful process.
Professional Advisers
Information may also be shared with professional advisers, including legal, accounting, auditing, insurance, or other professional service providers where reasonably necessary.
9. International Data Transfers
Some of our technology, booking, communication, analytics, advertising, hosting, or service providers may process personal information outside the UAE.
Where personal information is transferred internationally, Nest & Rest will take reasonable steps to ensure that such processing is carried out in accordance with applicable data-protection requirements and appropriate safeguards.
The location of third-party processing may vary depending on the services and technology providers used by Nest & Rest.
10. Data Security
Nest & Rest takes reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.
Security measures may include access controls, technical safeguards, secure systems, operational procedures, and other appropriate protections.
However, no website, electronic transmission, storage system, or internet-based service can be guaranteed to be completely secure.
You should also take reasonable precautions when submitting personal information online and avoid sending unnecessary sensitive information through unsecured communication channels.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide requested services
Maintain business and customer records
Manage contractual relationships
Meet legal and regulatory obligations
Resolve disputes
Prevent fraud or misuse
Establish or defend legal claims
Maintain appropriate business and financial records
The exact retention period may vary depending on the nature of the information, the purpose for which it was collected, and applicable legal or regulatory requirements.
When personal information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.
12. Your Data Protection Rights
Subject to applicable UAE law and any applicable limitations or exceptions, you may have rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally applicable
Request restriction of certain processing where applicable
Object to certain forms of processing where applicable
Request information about how your personal information is processed
Withdraw consent where processing is based on consent, subject to applicable limitations
Raise a concern or complaint regarding the handling of your personal information
Requests may be subject to identity verification and applicable legal requirements.
To exercise a privacy-related right, contact us using the details provided below.
13. Marketing Communications
Where permitted by applicable law, Nest & Rest may send you marketing or promotional communications about properties, services, offers, updates, or other information that may be relevant to you.
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us directly.
Please note that opting out of marketing communications does not prevent us from sending important service-related communications, such as booking confirmations, operational notices, security messages, or other communications necessary to provide a service you have requested.
14. Third-Party Websites and Platforms
Our website may contain links, booking options, embedded services, or references to third-party websites and platforms.
These may include booking platforms, social-media platforms, payment providers, advertising platforms, or other external services.
Nest & Rest does not control the privacy practices of independent third parties.
When you leave our website or interact directly with a third-party service, we recommend reviewing that provider’s privacy policy before submitting personal information.
Your use of third-party services is governed by the terms and privacy practices of those third parties.
15. Children’s Privacy
Our website and services are not intentionally designed to collect personal information directly from children.
If you believe that a child has provided personal information to us without appropriate consent or authorisation, please contact us so that we can review the matter and take appropriate action where required.
16. Sensitive Personal Information
Please do not submit sensitive personal information through our website unless we specifically request it and there is a legitimate reason for collecting it.
Where sensitive personal information is required for a legitimate service, legal, regulatory, or operational purpose, Nest & Rest will handle such information in accordance with applicable requirements.
17. Changes to This Privacy Policy
Nest & Rest may update this Privacy Policy from time to time to reflect changes in:
Our services
Website functionality
Technology
Third-party service providers
Legal or regulatory requirements
Data-processing practices
When changes are made, the updated version will be published on this page with a revised Last Updated date.
We encourage you to review this page periodically to remain informed about how we handle personal information.
18. Contact Us About Privacy
If you have a question, request, concern, or complaint regarding this Privacy Policy or the way Nest & Rest handles personal information, please contact us.
Nest & Rest LLC
Address: Office 117, Building 2020, Sheikh Zayed Road, Dubai, UAE
Email: info@nestnrest.co
Phone: +971 4 267 7553
Website: nestnrest.co
When submitting a privacy request, please provide sufficient information for us to understand your request and verify your identity where necessary.
19. Frequently Asked Questions About Privacy
What personal information does Nest & Rest collect?
Nest & Rest may collect information such as your name, email address, phone number, booking details, property information, enquiry details, and technical information about your use of our website. The information collected depends on how you interact with our website and services.
Why does Nest & Rest collect my personal information?
We collect and process personal information to provide accommodation and property-management services, respond to enquiries, manage bookings, communicate with customers and property owners, improve our website and services, support marketing activities where permitted, and meet legal or regulatory obligations.
Does Nest & Rest sell personal information?
Nest & Rest does not sell your personal information as a standalone commercial product. We may share relevant information with service providers, booking platforms, operational partners, authorities, and professional advisers where reasonably necessary to provide services or meet legal obligations.
Does Nest & Rest use cookies?
Nest & Rest may use cookies and similar technologies for website functionality, security, analytics, performance measurement, and marketing purposes where applicable. Your browser settings can generally be used to control cookies.
Does Nest & Rest share information with third parties?
Yes, where necessary to operate our business and provide services. This may include booking platforms, technology providers, payment providers, communication services, analytics and advertising providers, property service providers, professional advisers, and government or regulatory authorities where legally required or permitted.
Can I request access to my personal information?
Subject to applicable UAE law, you may request access to personal information that Nest & Rest holds about you. Additional identity verification may be required before a request is processed.
Can I request correction or deletion of my information?
Subject to applicable legal requirements and limitations, you may request correction or deletion of certain personal information. Nest & Rest will assess each request in accordance with applicable data-protection requirements.
How can I opt out of marketing communications?
You can unsubscribe using the unsubscribe option included in a marketing communication or contact Nest & Rest directly at info@nestnrest.co.
How can I contact Nest & Rest about privacy?
You can contact Nest & Rest regarding privacy or personal-data matters at info@nestnrest.co or by phone at +971 4 267 7553.
Privacy Policy Summary
Who is responsible for your information?
Nest & Rest LLC, Dubai, UAE.
What information may we collect?
Contact, property, booking, enquiry, communication, and certain technical website information.
Why do we collect it?
To provide services, manage bookings and properties, communicate with customers, improve our website and services, conduct permitted marketing, and meet legal obligations.
Do we sell your information?
No. We do not sell personal information as a standalone commercial product.
Can you request information about your data?
Subject to applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information.
Who can you contact?
info@nestnrest.co
Last Updated: 24 September 2026